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About Glean Assistant

Generative AI for your enterprise

Glean Assistant is a secure, enterprise-ready digital workplace assistant that respects data access permissions and delivers personalized answers based on your organization's data. Think of it like Google Bard or ChatGPT, but with secure access to your company's information.

Glean Assistant is designed to enhance your workplace experience by providing you with the information you need, when you need it, in a secure and personalized manner. It understands your company's content, internal language, people, and relationships, enabling Glean Assistant to deliver more relevant and accurate information than publicly available generative AI tools.

Features

Generative AI that uses Enterprise Knowledge

Glean’s proprietary search engine connects to and understands all your company’s data — ensuring LLMs use the most relevant, up-to-date information. With Glean, each employee receives answers with unparalleled personalization.

Responsible AI that scales to your enterprise needs

Results are secure, private, permissions-aware, and fully referenceable. Scalable infrastructure and auditing tools ensure sensitive data is used as intended​​​.

Turnkey AI that eliminates implementation complexity

Glean connects to over 100 different datasources out of the box. Implement Glean without professional services, data training, or fine-tuning necessary. Use the LLMs of your choice on one centralized AI platform.

Trusted Knowledge Model

Glean Assistant is powered by Glean's trusted Knowledge Model; ensuring levels of accuracy and security not possible with general-purpose AI models.

Company knowledge and context

Glean delivers more relevant and accurate information by understanding your company’s content, internal language, people and relationships.

Permissions and Data Governance

Glean takes into account all real-time enterprise data permissions, and ensures that users only have access to information that they're allowed to see.

Full referenceability

Glean provides citations for source information across documents, conversations and applications so that you can trust the answers provided.

Use Cases

Generative AI for Engineering

  • Take command of engineering workflows by combining information from GitHub, Jira Confluence, Slack and more.
  • Get help writing code based on your company’s existing work.
  • Debug faster with easy answers to technical questions.

Generative AI for Support

  • Get answers to tricky questions based in your company’s trusted knowledge.
  • Make customer communications faster with automated summarization.
  • Simplify cross-team collaboration by capturing activity outside ticketing systems.

Generative AI for Sales

  • Get a comprehensive view of deal activity by automatically looking through Gong, Salesforce, Teams, Slack and beyond.
  • Always be prepared for calls with an assistant that leverages your emails, calls and company data.
  • Craft the best pitch by mining all of your company’s content and conversations.

Generative AI for Everyone

  • Summarize information from multiple company apps with one query.
  • Use Glean to write status updates, customer communications and more.
  • Save time by offloading complex tasks to trustworthy generative AI.

Using Glean Assistant

There are several key features and entry points for Glean Assistant, each designed to boost employee productivity and streamline user workflows.