Jira Connector Configuration
1. Install the Glean app
- Go to https://marketplace.atlassian.com/apps/1222715/glean-crawler-for-jira
- Click Get it now.
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Select the Jira site you're connecting, click Install App, and complete the installation process.

2. Set up the basics
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Sign in to Jira as an admin. Copy your Atlassian domain from the URL bar and paste it into Glean:
https://<your_atlassian_domain>.atlassian.net -
Click the 3 dots belonging to the organization matching your Atlassian domain from step 1, then click on Manage product access.
- Click on Manage access for the Jira Software Product.
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Enter the default groups (there might be only one) as a comma-separated list in Glean.
Warning
Only users in the provided product access groups will be able to see results in Glean.
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- Click Save in Glean.

3. Configure Webhook and Activity Plugin
3a. Connect the Webhook
- After clicking Save in Glean in the previous section, refresh the page in your browser. This will allow the newly generated webhook link to be fetched and populated (in Step 5 below).
- Go back to Jira, i.e.
https://<your_atlassian_domain>.atlassian.net/jira, click on the Settings gear in the top right corner, then click Apps > Manage apps. - Click on Settings near the bottom of the page and ensure Enable development mode and Enable private listings are selected. Click Apply and refresh the page.
- Click on Upload app near the top right of the page.
- When viewing these instructions in the Glean Admin UI, a unique Webhook URL will be displayed. Copy and paste it into the box that appears in the Jira interface. The URL will be of the form:
https://marketplace.atlassian.com/files/1.0.0-AC/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX - Click Upload.
3b. Install the Activity Plugin
- Go to https://marketplace.atlassian.com/apps/1229003/glean-activity-plugin-for-jira-cloud.
- Click Get it now.
- Select the Jira site you're connecting to, and click Install App to complete the installation process.
Success
The Jira connector is now configured. You can either start a crawl or configure what content should be included/excluded from the crawl.