Skip to content

Atlassian Connector Support for Content Restrictions

Overview

  • Greenlist restrictions permit Glean to only crawl and index specified content (specific include).
  • Redlist restrictions permit Glean to crawl and index everything except the specified content (specific exclude).
Restriction Type Greenlist Redlist Details
Time-based Restrictions Restrict crawling to include/exclude content created/modified/viewed after a certain date.
User-based Restrictions Restrict crawling to include/exclude content created/modified/viewed by specific users or a specific group (plus public content).
Content-based Restrictions Restrict crawling to include/exclude specific content, documents, messages, or objects (see below).

Supported Restrictions

JIRA

Restriction Greenlist Red lis Details
Project Restrict crawling to include/exclude specific Project IDs.

Confluence

Restriction Greenlist Redlist Details
Spaces Restrict crawling to include/exclude specific Confluence Spaces.
Pages Restrict crawling to exclude pages and blog posts with certain labels, or content matching a regex.
Creators Restrict crawling to exclude content created by specific users.

Applying Restrictions

Method Supported Details
Admin UI Restrictions can be applied in the Admin UI under the connector configuration.
Glean Support Restrictions can be applied by Glean support on request.

Warning

Not all restrictions can be applied in the Admin UI. Please contact Glean support to apply the restriction if it is missing from the UI.